Privacy Policy

Effective Date: October 23, 2025

Last Updated: October 23, 2025

1. Introduction

Welcome to TradesCrafter, a product and service brand operated under 0SPX AutoTrades, LLC ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our websites, software, and related services (collectively, the "Services").

By accessing or using TradesCrafter, you consent to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our Services.

2. Information We Collect

We collect information to provide and improve our Services. The types of information we collect include:

a. Personal Information

Name, email address, phone number, and billing information.
Broker account identifiers (for license binding purposes).
Payment details processed securely through third-party providers (e.g., Stripe).

b. Technical Information

IP address, browser type, device details, operating system, and referral URLs.
Session activity, including login events and license activation logs.
Virtual Machine (VM) usage data for clients provisioned under our cloud environments (e.g., AWS WorkSpaces).

c. Trading Data (for Licensed Users)

Account ID, strategy license ID, and associated usage metrics.
System diagnostics to ensure performance and compliance.
Historical trade summaries (if enabled by the user or as part of analytics).

Certain account performance and usage data may be viewable by TradesCrafter and 0SPX AutoTrades, LLC for compliance, diagnostics, and system verification. No trade execution or order placement is ever performed on your behalf.

d. Cookies and Tracking Technologies

We use cookies, analytics tools, and session identifiers to maintain user sessions and improve platform performance.

3. How We Use Your Information

Your data is used strictly for operational, security, and customer support purposes, including:

Providing and maintaining your account and license access.
Processing billing, renewals, and refunds.
Monitoring license compliance and system integrity.
Sending important account-related updates, technical notices, and security alerts.
Enhancing our platform and user experience.

We do not sell or share personal data for advertising purposes.

4. Data Sharing and Disclosure

We only share data when necessary to provide our Services or comply with legal obligations:

Service Providers: Cloud infrastructure (AWS), analytics, and payment processors (Stripe, Clerk, RustDesk integrations).
Legal Compliance: If required by law, subpoena, or government request.
Security Purposes: To investigate or prevent potential fraud, abuse, or system breaches.

All partners are bound by confidentiality and data protection obligations.

5. Data Retention

We retain your information only as long as necessary to:

Maintain your account and fulfill our contractual obligations.
Comply with applicable laws and financial regulations.
Resolve disputes and enforce agreements.

Users may request account deletion at any time by contacting [[email protected]](mailto\:[email protected]).

6. Security

We use industry-standard measures to protect your information:

Encrypted communications (TLS 1.2+).
Encrypted data storage for sensitive credentials.
Segmented infrastructure across multiple servers.
Regular security audits, firewalls, and access controls.

Despite our efforts, no system is entirely secure. Users are responsible for maintaining strong passwords and protecting their access credentials.

7. International Data Transfers

Your data may be stored or processed on servers located in the United States, the European Union, or other regions where we operate infrastructure. By using our Services, you consent to such transfers in compliance with applicable data protection laws.

8. Children’s Privacy

TradesCrafter does not knowingly collect information from individuals under 18. If we learn that a minor’s data has been collected without consent, we will delete it promptly.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, update, or delete your personal data.
Withdraw consent for specific data uses.
Request a copy of data we maintain about you.

To exercise these rights, contact us at [[email protected]](mailto\:[email protected]).

10. Corporate Relationship Disclaimer

TradesCrafter is a brand operated by 0SPX AutoTrades, LLC, an independent technology provider.

0SPX AutoTrades and TradesCrafter are separate entities that collaborate for software licensing and service fulfillment purposes.

Corporate Relationship:

TradesCrafter provides client-facing access, education, and interface services.
0SPX AutoTrades develops, licenses, and maintains the proprietary algorithms and infrastructure supporting TradesCrafter.

Each entity functions independently and maintains separate operational, financial, and legal responsibilities.

11. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted with a new effective date. Continued use of our Services constitutes acceptance of the revised terms.

12. Contact Us

For questions or concerns regarding this Privacy Policy:

TradesCrafter (Operated by 0SPX AutoTrades, LLC)

Email: [email protected]

Website: https://tradecrafters.com

Address: 255 S Orange Ave STE 104, Orlando, FL 32801